Shipping & Dispatch
We believe in the sanctity of time. Our artisanal creations are dispatched with care, ensuring they reach you in pristine condition. Delivery times vary based on your location, with most orders arriving within 5-7 business days. We utilize premium courier services to guarantee the safe arrival of your small-batch creations.
Return Policy
At KU Labs, we value your trust. If your creation is not quite as you imagined, we offer a simple return process. Please contact us within 14 days of receipt. We will provide a full refund or a credit for a new creation, ensuring your experience remains as divine as the objects we bring to life.
Privacy & Terms
Understanding your data and our commitment to your peace of mind.
At KU Labs, we believe in the sanctity of your personal information. This document outlines how we collect, use, and protect your data when you engage with our artisanal creations.
Information Collection: We collect information such as your name, email address, and contact details when you request a custom creation or place an order. This information is essential for our small-batch production process and to ensure your personalized keepsakes reach you in perfect condition.
Use of Information: We use your information to provide our artisanal services, respond to your inquiries, and send you updates about our seasonal collections and new arrivals. We do not sell your personal information to third parties.
Data Security: Your data is stored securely and kept private. We take every precaution to protect your personal information from unauthorized access, alteration, or disclosure.
Changes to This Policy: We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page. You are advised to review this page periodically for any changes.